Terms & Conditions

Delivery dates are not guaranteed. Shipping costs are non-refundable.

Signature may be required for delivery of orders over $100 at the discretion of Didspade.


For same day shipping orders must be placed by 2 p.m. M.S.T. (Domestic Orders).
Otherwise, orders will ship the following business day. (Monday - Friday).

Rates and delivery estimates are based upon business days, Monday through Friday. Weekends and Holidays will add extra transit time. Sever weather or delays beyond our control are not common but do occur. Unfortunately, during these times delivery dates cannot be guaranteed.

If FedEx Saturday delivery is desired please call (480) 588-6355

FedEx options for Alaska and Hawaii are not guaranteed by FedEx to arrive overnight or 2nd day.


Delivered At Place (DAP). Also called delivered duty unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees.


Most orders will ship the same business day. However, we appreciate your patience with any possible delays.

We are happy to provide assistance with order processing and application questions.

We highly recommend testing products prior to its end use. We also strongly suggest wearing the proper safety equipment and using products in well-ventilated areas.

All Powders / Pearls / Pigments which contain Dyes or colorants may be subject to fading over prolonged UV Exposure.

Didspade cannot take responsibility for customer's final results. It is the customer's sole responsibility to test products prior to the intended use.

Didspade takes zero responsibility or liability for the application process, usage practices, or customers' end results.

By accepting these Terms and Conditions you release Didspade from any liability regarding the result or results from using the products sold on our website.


Questions about the Terms of Service should be sent to us at sales@didspade.com.


 Refund Policy

We accept returns on most new, unopened items within 30 days of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging.*

*Samples are not eligible for return/exchange.

Clearance items are not eligible for return or exchange. All orders placed during sales/promotions are FINAL.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@didspade.com.

To return your product, you should mail your product to:

Didspade Returns
7509 E Southern Ave Suite 103
Mesa Arizona US 85225

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We will cover the return shipping costs if the return is a result of our error (you received an incorrect or damaged item).